FREE SHIPPING - Orders $199 and over!

Top questions related to "Shipping"

When will I receive my order?

If no different delivery time has been specified or agreed for the order in question, the delivery time is approximately 2-5 business days, as counted from the beginning of a working week that begins on Monday and ends on Friday.

For order values of more than $1,000 USD to destinations outside the US, please allow for an extra couple of days to process the mandatory customs declaration.

How can I track my order?

For security purposes, we are not releasing tracking information to prevent your order from being re-routed to an unverified address. Please contact us through email or phone to get a live update of your order status.

Is international shipping available?


Can I have my order shipped to a P.O. Box?


What shipping carrier is used for my order?

In most cases we use USPS First Class Mail. If orders vary we may use FedEx or UPS.

How are orders packed for shipment?

Our fulfillment team will hand pack, following or shipping guidelines, your items to avoid any movement, noise, or damage during transit. In addition, the packaging is tamper-proof, ensuring no tampering before your order reaches you.

Iv ordered online, what happens next?

After payment, you will receive a brief conformation email. We will then begin to pack and ship your entire order. You can also sign up for live status updates via phone or email.

Can I pick up my order in person?

For security purposes, we do not accept in-person pickups as we like to keep or offices and warehouses as discrete as possible for all of our customers precious metals.

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